Introduction & Applicability
Fb77app.ws (hereinafter referred to as "fb77app", "we", or "the Platform") is a trusted online betting and gaming service for users in Bangladesh. This Privacy Policy This document explains how fb77app collects, uses, and safeguards your personal information.
By using fb77app's website, mobile app, or any of our services, you fully accept this Privacy Policy. If you disagree with any part of this policy, please stop using fb77app and reach out to our support team.
This privacy policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards — in particular, the principles of the European GDPR. We review and update this policy regularly as needed.
You own your data — fb77app does not. We use your information only to the extent necessary to provide our services.
What Information We Collect
Fb77app collects various types of information to deliver its services and maintain security. Below is a detailed breakdown of what data is collected and how.
Information Collected Directly from You
- Identity Information: Full name, date of birth, gender, and nationality.
- Contact Information: Mobile number, email address, and current address.
- Financial Information: Mobile banking numbers (bKash, Nagad, Rocket) and bank account details (where applicable).
- KYC Documents: Copy of National ID, passport, or driving license.
- Account Information: Username, password (encrypted), and security questions.
Automatically Collected Information
- Device Information: Device type, operating system, browser version, and screen resolution.
- Network Information: IP address, internet service provider name, and approximate location.
- Usage Information: Pages visited, session duration, click patterns, and betting behaviour.
- Transaction Information: Deposit and withdrawal history, betting records, and win/loss information.
Information Collected from Third Parties
In some cases, fb77app may receive information from third parties — such as transaction verification data from payment processors or risk assessment data from fraud prevention services. This information is used solely for security and verification purposes.
| Data Type | Collection Method | Mandatory? |
|---|---|---|
| Name & Date of Birth | Registration Form | Yes |
| Mobile Number | Registration Form | Yes |
| KYC Documents | Upload | Yes for Withdrawal |
| IP Address | Automatic | Automatic |
| Cookie Data | Browser | Optional (unless required) |
How We Use Your Information
Fb77app uses collected data only for specific, legitimate purposes. Each purpose is clearly outlined below.
Service Delivery & Management
- Creating, verifying, and managing your account.
- Processing deposits, withdrawals, and betting transactions.
- Awarding bonuses, promotions, and rewards.
- Providing customer support and resolving issues.
Security & Legal Compliance
- Preventing fraud, money laundering, and unauthorized access.
- Verifying age and preventing access by minors.
- Meeting legal requirements set by regulatory authorities.
- Ensuring responsible gaming and identifying problematic behavior.
Service Improvement & Marketing
- Improving platform performance and usability.
- Delivering content and offers tailored to your preferences.
- Sending promotional emails or SMS with your consent.
If you no longer wish to receive promotional messages, you can opt out at any time from your account settings. This will not affect your use of our services.
Data Sharing & Disclosure Policy
Fb77app never sells your personal information. However, in certain circumstances, limited data may be shared with trusted parties — always in the interest of protecting you.
When and With Whom Information Is Shared
- Payment Processors: bKash, Nagad, Rocket — minimal data collected solely for transaction verification.
- Identity Verification Services: Document verification agencies for completing the KYC process.
- Technology Partners: Cloud hosting and cybersecurity providers, bound by strict confidentiality agreements.
- Legal Authorities: When required by court order or legal obligation.
- Fraud Prevention Agency: With industry bodies investigating fraudulent activity.
What We Never Share
- Your personal information with advertisers or marketing agencies.
- Selling your information to data brokers or third-party databases.
- Your financial information to any unauthorized party.
Whenever information is shared with a third party, that party is contractually required to comply with fb77app's privacy standards. We review these relationships on a regular basis.
Cookies & Tracking Technologies
Fb77app uses cookies and similar technologies on its website and app to enhance your browsing experience and maintain service quality.
Cookie Type
| Cookie Type | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Essential Cookies | Login sessions & security tokens | At end of session | Yes |
| Functional Cookies | Language preferences & settings storage | 1 year | No |
| Analytics Cookies | Traffic analysis, usage patterns | 2 Years | No |
| Marketing Cookies | Relevant Advertising & Referral Tracking | 30 Days | No |
You can delete or block cookies at any time through your browser settings. Note that disabling essential cookies may cause some fb77app features to not function properly.
You can manage cookies in Chrome, Firefox, Safari, and Edge. Cookie settings for the mobile app are available within the app itself.
Data Security Measures
Fb77app uses industry-leading technology and processes to keep your data secure. Our security infrastructure operates across multiple layers.
- Transmission Security: All data transfers are secured with TLS 1.3 protocol and 256-bit AES encryption.
- Password Security: Your password is stored with bcrypt hashing — even fb77app cannot read it.
- Server Security: All servers are protected by firewalls, intrusion detection systems, and regular security audits.
- Access Controls: Only authorised staff can access specific data, and all access is logged.
- Two-Factor Verification: Option to enable 2FA on your account, with automatic alerts for suspicious login attempts.
- Regular Backups: Encrypted backups are stored in a separate, secured location.
However, no online transmission can be guaranteed 100% secure. In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps to address it.
Use a strong password and never share it with anyone. Avoid logging into your fb77app account over public Wi-Fi. If you notice anything suspicious, contact support immediately.
Your Privacy Rights
Fb77app believes you should have full control over your own data. To that end, we uphold the following rights.
Right to Access
You can request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Restrict Processing
In certain circumstances, you can request that we limit how we use your data.
Right to Data Portability
You may request your data in a machine-readable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise any of these rights, contact the fb77app support team. We typically respond within 30 business days. Some requests may not be fully fulfilled due to legal obligations — in such cases, we will explain why.
Data Retention Period
Fb77app does not retain your data longer than necessary. How long information is kept depends on its type and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after relationship ends | AML Regulations |
| Communication History | 3 years | Service Quality Assurance |
| Cookie Data | 30 days – 2 years | Varies by cookie type |
| Log Files | 12 months | Security Investigation |
Once the designated retention period expires, data is securely deleted or anonymized so that you can no longer be identified.
Protection of Children's Privacy
Fb77app strictly does not provide services to anyone under the age of 18. Our platform is not intended for minors, and we do not knowingly collect any personal data from them.
Age is verified at registration, and in cases of suspicion, re-verified through KYC documentation. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.
If you suspect your child has created an account on fb77app, please contact our support team immediately. We will act promptly.
Policy Updates & Contact Us
Fb77app reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered mobile number or email. Continued use of fb77app after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints about this privacy policy, our 24/7 support team is always here to help.
For any privacy-related requests, please use fb77app's live chat support. For more information, visit our FAQ Page or Terms & Conditions View Page.